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Why does the email/envelope icon, on the toolbar next to the search, bring up Google Chrome in a new Window?

  • 3 replies
  • 4 have this problem
  • 1 view
  • Last reply by LawDown

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When I click on the email/envelope icon on my toolbar/customized Google Chrome pops up in a new Window?

When I click on the email/envelope icon on my toolbar/customized Google Chrome pops up in a new Window?
Attached screenshots

Chosen solution

Thank you. I had to remove the envelope/email icon because it continues to bring up Google Chrome. However, I was able to get the send icon to use gmail rather than yahoo. Thanks so much for responding:)

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Hey there mlclow and welcome to the Mozilla support forums.

Please Disregard my earlier post.

It would appear that you have set up your mail extension to open Google Chrome rather than an email application.

You can set it to reopen a mail application that you download from your windows Appstore or you can just remove it from your browser by right-clicking on the icon and clicking customize.

Hope this helps Brad

Modified by Bradforth

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Chosen Solution

Thank you. I had to remove the envelope/email icon because it continues to bring up Google Chrome. However, I was able to get the send icon to use gmail rather than yahoo. Thanks so much for responding:)

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I removed the envelope also, but how were you able to get the send icon when reinstalled to use an email program and not bring up Chrome?