This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Global Search finds mutiple people from same company (domain) and I want to review a list of emails from all of the people not just one - please how to do this

  • 10 replies
  • 1 has this problem
  • 4 views
  • Last reply by buzzard724

more options

Dear Support, Difficult to express this simply! Hence the long title. Global Search is great and searches across my five email accounts. Very often it finds mutiple people from the same company (domain) and I want to review a list of emails from all of the people not just one. However the only option is to select one of the shown email addresses. Selecting "mentioning xxxx" very often doesn't work because the email domain is not mentioned in the body of the email. I am sure it must be possible - please how is this done? For example I want to see a list of all the emails from: pj@xxx.com pb@xxx.com jh@xxx.com etc@xxx.com So I search for xxx.com And some of these emails will have been sent to myaddress@emailONE.com and some to myaddress@emailTWO.com Thanks for your help Paul

Dear Support, Difficult to express this simply! Hence the long title. Global Search is great and searches across my five email accounts. Very often it finds mutiple people from the same company (domain) and I want to review a list of emails from all of the people not just one. However the only option is to select one of the shown email addresses. Selecting "mentioning xxxx" very often doesn't work because the email domain is not mentioned in the body of the email. I am sure it must be possible - please how is this done? For example I want to see a list of all the emails from: pj@xxx.com pb@xxx.com jh@xxx.com etc@xxx.com So I search for xxx.com And some of these emails will have been sent to myaddress@emailONE.com and some to myaddress@emailTWO.com Thanks for your help Paul

All Replies (10)

more options

When Global Search isn't sufficiently precise, I use a Saved Search. This gives you a classic search dialogue where you could set up:

"from" "ends with" "xxx.com"

and then you can select which folders to search.

I also use search enhancers such as FiltaQuilla and Expression Search / GMail UI. In both cases they provide additional search functionalities that appear in the classic search and so may also be used in a Saved Search.

https://support.mozilla.org/en-US/kb/using-saved-searches

Haver you not considered filing all your messages to and from xxx.com into their own folder? (Or maybe I'm being too simplistic; in my experience, that's about as much granularity as I need to preserve.) Then the messages involving all those people will be in one place and somewhat easier to search, using the QuickFilter or ctrl+shift+f.

Modified by Zenos

more options

Thank you Zenos. I can see how this helps but in setting up a search folder it asks you to select all the folders to search in - and I have a 100+ so this is tedious. And yes I have filed messages in a folder using the Message Filters to automate this - but again sometimes a message gets missed or an email is sent to an email address that doesn't have the relevant filter on it. In some cases I have replicated the message filter across 3 or 4 email addresses. The purpose of the global search was to find those emails that have slipped through the net. Global search does a fantastic job of finding all the people from a company (see graphic) but then you cannot see them all and have to select just one person -help!

more options

But the Saved Search dialogue has a "select all" button.

more options

Thank you Zenos - but I cannot find it on my version (45.1.0) the choose folder looks like this. And as you can see if you select the high level folders when you open up the subfolders it has not automatically selected the subfolders and there is no "select all" button. Also there is no "expand all" button and shift click doesn't work - each folder has to be clicked separately. Sorry perhaps I am missing something! Again thank you for your help, Paul

more options

Are you using a Mac? Thunderbird on Macs currently has issues with the size of dialogue boxes which leads to truncations and hidden controls.

Here is that dialogue in Windows 7 and it's much the same on my Linux box:

more options

Good thinking - yes on a Mac - any way to "unhide" the controls?

more options

V 45.1.0 supposedly has some fixes for Macs with retina displays.

Which version are you running?

more options

Sorry Zenos, I have been away for a few days - yes I am running 45.1.0 and can confirm that there are no changes to the Folders to Search functionality

- it appears that the buttons are still hidden.
more options

Rats!

more options

Agreed - is there a way of promoting this up the fix list?