This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Newest ESR Version of Firefox is detected as outdated

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by James

Morno
Morno
more options

I have the most recent ESR Version installed (atm 45.2.0) When using Google-Mail it tells me I'm using a not supported Browser version. Even the Firefox own site (https://www.mozilla.org/en-US/firefox/new/) tells me my Firefox version is outdated ( Looks like you’re using an older version of Firefox). Is there a reason for this behavior or is this a bug?

I have the most recent ESR Version installed (atm 45.2.0) When using Google-Mail it tells me I'm using a not supported Browser version. Even the Firefox own site (https://www.mozilla.org/en-US/firefox/new/) tells me my Firefox version is outdated ( Looks like you’re using an older version of Firefox). Is there a reason for this behavior or is this a bug?

All Replies (3)

user633449
user633449
more options

That is because ESR is not the latest version of Firefox (the latest is Firefox 47 at this time). It is released for organizations that have a dedicated IT support staff to handle deployments and issues like this, but for home use you should use Firefox release, www.getfirefox.com.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

As a footnote, Firefox reports your "major" version number to sites, so Gmail sees your Firefox as Firefox 45.0 instead of Firefox 45.2.0. Assuming Google even cares about the difference... it might not if there is some new feature that affects how the site works (ESR got selected security fixes from Firefox 46 and 47, but not new features).

James
James
  • Moderator
  • Top 10 Contributor
more options

Firefox useragents since 16.0.2 has not shown the minor versions/chemspill updates since so if there was a 45.2.1 version the useragent still shows as 45.0. Same if there is a 47.0.1 for release it would still show as 47.0