This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 47.0 Adobe Flash 22.0 r.0 "Unable to load video" error message

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

justdearoldmom
justdearoldmom
more options

I just updated Adobe Flash. Now my weather videos from http://www.kare11.com/weather/ give me an "Unable to load video" error message. Oddly, the commercials play just fine. The weather video on the other hand....

I just updated Adobe Flash. Now my weather videos from http://www.kare11.com/weather/ give me an "Unable to load video" error message. Oddly, the commercials play just fine. The weather video on the other hand....

All Replies (2)

justdearoldmom
justdearoldmom Question owner
more options

I am running Firefox 47.0 on Windows 7

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox can show a shield icon at the left end of the location/address bar that some content is affected.

You can disable this feature in "Options/Preferences > Privacy" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences > Privacy: "Use Tracking Protection in Private Windows"