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when i shut down my Macbook Pro (after closing out Firefox first), when i restart my computer my tabs are gone in Firefox...why??

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

pamminchin
pamminchin
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When I shutdown my MacBook Pro I loose my saved Tabs (I keep about 10 ongoing). I always close out Firefox first. This does not happen every time, maybe about 50%. Why does this happen, it is very distressing? thank you!

When I shutdown my MacBook Pro I loose my saved Tabs (I keep about 10 ongoing). I always close out Firefox first. This does not happen every time, maybe about 50%. Why does this happen, it is very distressing? thank you!

All Replies (3)

FredMcD
FredMcD
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I take it your start page is 'open tabs from last session?'

You may have corrupt sessionstore file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above files. Then rename or delete it. Restart Firefox.

pamminchin
pamminchin Question owner
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I don't know what you mean by delete sessionstore files. I did do the other but after Profile Folder it says Show in Finder and nothing came of that.

I pin my favorite Tabs in Firefox so that I have easy access to the sites I use most. When I restart after shutting my computer down (every few weeks), half the time Firefox opens without them and I have to start all over (and try to remember what some of them were).

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.