This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

imap connection

  • 2 replies
  • 2 have this problem
  • 11 views
  • Last reply by johnmarris

more options

I keep getting the message "Unable to connect to iMAP server. You may have exceeded the maximum number of connections to this server.If so, use Advanced iMAP server settings dialogue to reduce the number of cached connec.................". The number of connections is already down to 2? My server is ntlworld.com. Salut John

I keep getting the message "Unable to connect to iMAP server. You may have exceeded the maximum number of connections to this server.If so, use Advanced iMAP server settings dialogue to reduce the number of cached connec.................". The number of connections is already down to 2? My server is ntlworld.com. Salut John

All Replies (2)

more options

Got an Iphone or pad. Try turning them off. They do not have that connection limiting buffer in their imap settings and will continue to connect until the pool of connections is exhausted.

Does a reboot of your machine "fix" the issue, even if temporarily? While writing this it occurred to me that other applications looking at mail, like anti virus, might hold open connections that they do not close. A reboot would force those closed until you next got mail.

Of course, there is the possibility that ntworld only allows a single sign-in at a time. Not common these days, but still possible as the server admin get to set the number allowed

more options

It doesn't help because I don't have any apples! But at the moment I don't seem to have the problem!