This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't sent Emails get time out from server

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by Toad-Hall

more options

I have changed my password with Cox in order to send Emails, but I get a message that the server has timed out after waiting a few minutes. Getting very frustrated. Talked with Cox and everything supposedly at their end is OK

I have changed my password with Cox in order to send Emails, but I get a message that the server has timed out after waiting a few minutes. Getting very frustrated. Talked with Cox and everything supposedly at their end is OK

All Replies (1)

more options

re :I have changed my password with Cox in order to send Emails,

Have you updated this in thunderbird? 'Menu icon' > 'Options' > 'Options' > Security' > Passwords' tab click on 'Saved Passwords' button click on 'Show Passwords' button

locate the smtp://mailbox for the account. If there is more than one 'smtp://' for the that cox account, remove the incorrect one. Is the password correct? Regardless..right click on that smtp account line and select 'Edit Password' completely clear the contents and type in the correct password. click on 'Close' click on OK

Close and restart Thunderbird.

Test sending.

Please report back on results.