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why can't I stay signed in on my Verizon e-mail.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

kozioldave
kozioldave
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When I sign in to my Verizon e-mail account, I'm asked a security question and then my password. I view my e-mails, and then if I go to do some surfing, when I return to my Verizon e-mail, I have to go through the whole procedure again.

When I sign in to my Verizon e-mail account, I'm asked a security question and then my password. I view my e-mails, and then if I go to do some surfing, when I return to my Verizon e-mail, I have to go through the whole procedure again.

All Replies (1)

FredMcD
FredMcD
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Some website cookies are active for only a set time unit.

You will have to contact your e-mail provider for help. https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help