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iHeart Radio stopped working about three weeks ago , about the time the latest browser installed , flash was updated too

  • 7 replies
  • 8 have this problem
  • 1 view
  • Last reply by Don_F

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iHeart radio stopped working , the volume control slider does not move either and just stays around 3/4 of the scale. No sound - nothing - nada - zip - zero - no tunes % no Coast to Coast on KFI & KOGO, I have tried old links for alternate radio stations to no avail. This after 15 - 16 years of happy listening. Now I have to get them from YouTube a day later. Which is OK since I don't have to hear the commercials , but miss the "live" aspect of radio broadcasts. Flash was updated twice - no help there . I looked at debug info and the best read said "no station specified" that came from a link to the station. Other links do the same Thanks Don

iHeart radio stopped working , the volume control slider does not move either and just stays around 3/4 of the scale. No sound - nothing - nada - zip - zero - no tunes % no Coast to Coast on KFI & KOGO, I have tried old links for alternate radio stations to no avail. This after 15 - 16 years of happy listening. Now I have to get them from YouTube a day later. Which is OK since I don't have to hear the commercials , but miss the "live" aspect of radio broadcasts. Flash was updated twice - no help there . I looked at debug info and the best read said "no station specified" that came from a link to the station. Other links do the same Thanks Don

Chosen solution

It works again !!

I just clicked my bookmark and it worked just like it used to. Just FM (fricken magic)

Thanks everyone who took the time and effort to answer.

I do appreciate it !

Don

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All Replies (7)

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Have you tried these;

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Hi   !

To solve this problem   iHeart Radio  says to clear the cache:
http://support.mozilla.org/en-US/kb/how-clear-firefox-cache#w_clear-the-cache
Good luck and let us know if it worked   !

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Thanks everyone , no luck yet. I happened to view some of the posts on the iHeart page in the Facebook frame and noticed there were a couple of others having issues, iHeart invited them to tell them the particulars but don't think anyone did. I do not have an account so I couldn't post.

Thanks again

Don

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Hi   again   !
Clearing the cache didn't work then,   eh   ?   Bummer   !

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No but thanks. Like I mentioned the volume control slider does not move so it seems to be a Flash problem and the way the browser is interpreting the page. If I had some idea of what else to look for in the debug tools I could offer some more information. My knowledge is limited more to basic Html , not so much with script , minimal experience with Dreamwaver etc..

Thanks Don

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'Couldn't let it go yet and searched some more;   the only thing I could find that made any sense to me is:   disable   Adblock   or   Adblock Plus,   but your system details doesn't mention   Adblock   ......
Shot in the dark:
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

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Chosen Solution

It works again !!

I just clicked my bookmark and it worked just like it used to. Just FM (fricken magic)

Thanks everyone who took the time and effort to answer.

I do appreciate it !

Don