This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

no access to Archive options and then how do I retrieve my archived messages?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

cbeheiry
cbeheiry
more options

I need to archive certain emails, but I also need to be able to retrieve them. I do not have access to the archive options in account settings to set up how I want to keep these messages. I also do not know where or how to retrieve, your forum is not searchable and I do not have time to view every forum post.

I need to archive certain emails, but I also need to be able to retrieve them. I do not have access to the archive options in account settings to set up how I want to keep these messages. I also do not know where or how to retrieve, your forum is not searchable and I do not have time to view every forum post.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Look for the archive folder on the folder pane on the left of the Thunderbird window. Archiving simply moves them to a new folder, not off somewhere hard to get them back from.