This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Archive file "2014" created automatically

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by max3

more options

Every time that I restart Thunderbird, a new folder is created in Archives for 2014. I have no messages at all anywhere in Thunderbird for this year and nothing is created for other years (2015 and 2016). In account settings, I have not checked the box in "Copies and Folders" for the option to keep message archives, but if I do, the archive option is to keep them in a single folder and not by year. Does anyone have any suggestions?

Every time that I restart Thunderbird, a new folder is created in Archives for 2014. I have no messages at all anywhere in Thunderbird for this year and nothing is created for other years (2015 and 2016). In account settings, I have not checked the box in "Copies and Folders" for the option to keep message archives, but if I do, the archive option is to keep them in a single folder and not by year. Does anyone have any suggestions?

All Replies (2)

more options

Does this account use IMAP? If so, have you tried removing the offending folder via the email provider's website?

more options

Zenos said

Does this account use IMAP? If so, have you tried removing the offending folder via the email provider's website?

Thanks for the answer, but I am not using IMAP and there is no archive on the email provider's website.