This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I signed up for a one-off donation to Mozilla but it is being taken out of my account every month. How can I stop this?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

John Elliott
John Elliott
more options

I made a £3 one-off donation to the Mozilla Foundation on November 13 but according to my PayPal account £3 payments to Mozilla Foundation have also been made on Nov 29 and Dec 28. PayPal says there is no regular payment agreement so they cannot cancel the payment. How do I stop it?

I made a £3 one-off donation to the Mozilla Foundation on November 13 but according to my PayPal account £3 payments to Mozilla Foundation have also been made on Nov 29 and Dec 28. PayPal says there is no regular payment agreement so they cannot cancel the payment. How do I stop it?

Chosen solution

hi, as this is a users helping users forum we won't be able to help you with stopping these payments here. instead please refer to: https://donate.mozilla.org/en-us/faq

thank you for your understanding!

Read this answer in context 👍 0

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, as this is a users helping users forum we won't be able to help you with stopping these payments here. instead please refer to: https://donate.mozilla.org/en-us/faq

thank you for your understanding!