This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

jerovera
jerovera
more options

After Firefox started to crash on each startup I tried to update. I removed Firefox using 'Programs' and tried to reinstall a new version but still no succes. Latest crash report: Crash-ID: bp-9bcf8b18-9d25-4819-a341-fa29f2170127 Thx for any help.

After Firefox started to crash on each startup I tried to update. I removed Firefox using 'Programs' and tried to reinstall a new version but still no succes. Latest crash report: Crash-ID: bp-9bcf8b18-9d25-4819-a341-fa29f2170127 Thx for any help.

All Replies (1)

FredMcD
FredMcD
more options

Product Firefox Release Channel release Version 51.0.1 Build ID 20170125094131 OS Windows 10 OS Version 10.0.10240 +++++++++++++++++++++++++++++++++++++++++ Signature: PREF_GetIntPref

Attention Sumo's there are 7 related bug reports.

Update your Websense. If the problem continues, disable it.