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When I try to delete history it shows tag " history disabled " and doesn't remove history by any method ?

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

Lawmouth
Lawmouth
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When I push delete current history I get bar " history disabled " when I go into options I am missing the check off not to remember history and can not set it to remove history. It acts like it was downloaded so no one could remove the history so it can be scanned. I have tried to redownload but get the same history set up ?

When I push delete current history I get bar " history disabled " when I go into options I am missing the check off not to remember history and can not set it to remove history. It acts like it was downloaded so no one could remove the history so it can be scanned. I have tried to redownload but get the same history set up ?

All Replies (4)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Lawmouth
Lawmouth Question owner
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I do not have those types of applications. I am running an old windows 7 64bit and standard windows application and the downloaded firefox which downloads with the history sections missing.

FredMcD
FredMcD
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Missing? Do you mean that history is not being recorded?

Profile data can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (In the address bar, type about:preferences#privacy<enter>)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy -> Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"