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Login to server imap.mail.me.com with username xxxxxxx failed.

  • 6 replies
  • 10 have this problem
  • 1 view
  • Last reply by baumg

baumg
baumg
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Looks like I'm not able to get into the server. This on Thunderbird 52.1.1. get the following message -" Login Failed. Login to server imap.mail.me.com with username xxxxxx failed." Secondary error message is - "The server may have gone to sleep." I can add an account with no problem from another ISP. Problem seems to be with the .me iCloud account server.

On a Mac with OS 10.12.5

Looks like I'm not able to get into the server. This on Thunderbird 52.1.1. get the following message -" Login Failed. Login to server imap.mail.me.com with username xxxxxx failed." Secondary error message is - "The server may have gone to sleep." I can add an account with no problem from another ISP. Problem seems to be with the .me iCloud account server. On a Mac with OS 10.12.5
Attached screenshots

Chosen solution

If 2-step verification is in place, you have to create an app password for TB.

https://support.apple.com/en-us/HT204397

http://kb.mozillazine.org/Setting_and_changing_email_passwords

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All Replies (6)

sfhowes
sfhowes
  • Top 10 Contributor
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Your settings are correct, but I just pinged the server and it times out, so it appears to be a temporary outage.

baumg
baumg Question owner
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I have the @me.com account on mail and it works fine there.

sfhowes
sfhowes
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Did you recently apply 2-step verification to the account or create a new password?

baumg
baumg Question owner
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I do have 2-step verification in place and have not recently changed the password. You think the 2-step verification would effect it?

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

If 2-step verification is in place, you have to create an app password for TB.

https://support.apple.com/en-us/HT204397

http://kb.mozillazine.org/Setting_and_changing_email_passwords

baumg
baumg Question owner
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Created a PW for Thunderbird .me mail account through 2-step verification and it worked. Thanks so much for the information and help. I will keep the information for if there are future issues.