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I have an account but the email that it is synced to no longer exists What do I do to log in?

  • 1 reply
  • 4 have this problem
  • 2 views
  • Last reply by FredMcD

TheRiddler404
TheRiddler404
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I have a firefox account already for syncing all my settings bookmarks etc. The email tied to it though no longer exists. It was ***@gmail.com. When I punched it in it told me it needed to verify that it was me so it sent an email to that email. trouble is it is being sent to a nonactive account and bouncing back before I had a chance to change the email on the account. Am I essentially shit out of luck?

edit: removed private information for your protection. (philipp)

I have a firefox account already for syncing all my settings bookmarks etc. The email tied to it though no longer exists. It was ***@gmail.com. When I punched it in it told me it needed to verify that it was me so it sent an email to that email. trouble is it is being sent to a nonactive account and bouncing back before I had a chance to change the email on the account. Am I essentially shit out of luck? <sub>edit: removed private information for your protection. (philipp)</sub>

Modified by philipp

Chosen solution

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
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All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address