This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

archaephyrryx
archaephyrryx
more options

Crash ID: bp-433c8ea5-e18e-4934-91f0-03c731170702

Upon startup, firefox displays a Mozilla Crash Report. This occurs even in safe-mode, and even when invoked from a terminal with the --ProfileManager option. This occurs even with a fresh .mozilla/firefox directory, and from other users on the machine. My computer is running Linux 4.9.0-0.bpo.3-amd64 Debian 4.9.30-2~bpo8+1 x86_64 GNU Linux. My firefox version is 52.2.0, and is installed via the "iceweasel" debian package. This problem occurs even for the "firefox-esr" command.

Crash ID: bp-433c8ea5-e18e-4934-91f0-03c731170702 Upon startup, firefox displays a Mozilla Crash Report. This occurs even in safe-mode, and even when invoked from a terminal with the --ProfileManager option. This occurs even with a fresh .mozilla/firefox directory, and from other users on the machine. My computer is running Linux 4.9.0-0.bpo.3-amd64 Debian 4.9.30-2~bpo8+1 x86_64 GNU Linux. My firefox version is 52.2.0, and is installed via the "iceweasel" debian package. This problem occurs even for the "firefox-esr" command.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.