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Nvidia driver causes FF 54 and up to crash.

  • 5 replies
  • 27 have this problem
  • 3 views
  • Last reply by mff55

mff55
mff55
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Every since I upgraded from FF 53.0.3 to 54.0.1, after lets say within 30 minutes FF will crash without generating any crash report. I looked in the Windows 7 (64-bit) event viewer and found the culprit. It is my Nvidia graphics driver that seems to be causing the problem (see event viewer image). I keep my Nvidia drivers current. The graphics card is a Geoforce 555M (mobile graphics card).

Has anyone had this kind of a problem and is there a fix/solution?

Every since I upgraded from FF 53.0.3 to 54.0.1, after lets say within 30 minutes FF will crash without generating any crash report. I looked in the Windows 7 (64-bit) event viewer and found the culprit. It is my Nvidia graphics driver that seems to be causing the problem (see event viewer image). I keep my Nvidia drivers current. The graphics card is a Geoforce 555M (mobile graphics card). Has anyone had this kind of a problem and is there a fix/solution?
Attached screenshots

Modified by mff55

Chosen solution

Hi, try turning off hardware acceleration - Upgrade your graphics drivers to use hardware acceleration and WebGL

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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All Replies (5)

shadyz
shadyz
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Did you try reinstalling the driver through device manager?

mff55
mff55 Question owner
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Last week I did update the Nvidia drivers (GT-555m) when I saw that they had a July update. But I still have the same problem with FF crashing.

Scribe
Scribe
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Chosen Solution

Hi, try turning off hardware acceleration - Upgrade your graphics drivers to use hardware acceleration and WebGL

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

mff55
mff55 Question owner
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In FF I turned off hardware acceleration and disabled WebGL as you recommended and so far FF has not crashed in nearly 4 hours. Before it would crash at random (5 minutes to 2 hours). I always leave FF open all the time. If by tomorrow it has not crashed, then I think the problem is solved. Will let you know tomorrow.

mff55
mff55 Question owner
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This morning Firefox is still up and running normally like it always has with no crashes. So turning off hardware acceleration and disabled WebGL has worked.

Thanks for the help Scribe :)