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I accidently click my background to black now I can't see anything how can I get it back to white

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

nascar88crissy
nascar88crissy
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I accidently click black for the background and now I can't see anything! I want my page back ground to be white again. I'm unable to see any of the button so I can't click on anything. What can I do to get it back I don't want to use Mircosoft edge I have uninstalled Firefox but when I reinstall it it's still black! Help me please

I accidently click black for the background and now I can't see anything! I want my page back ground to be white again. I'm unable to see any of the button so I can't click on anything. What can I do to get it back I don't want to use Mircosoft edge I have uninstalled Firefox but when I reinstall it it's still black! Help me please

All Replies (2)

bygabyga
bygabyga
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Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to delete the prefs.js file in the Firefox profile folder.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.

See also: