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Why isn't sync working to bring my passwords & bookmarks to my new laptop?

  • 2 replies
  • 2 have this problem
  • 12 views
  • Last reply by cor-el

recurring
recurring
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Hi, I've seen a few users have this issue recently too. Maybe Mozilla needs to check this feature is functioning.

I have a new laptop and need my passwords and bookmarks from my old laptop (Mozilla Firefox).

As my old laptop's Firefox is associated with an account I logged in on the new one to sync the data.

Log in and confirmation by email went smoothly, however the sync didn't work. It says last synced today but I can't see the data, even after restarts.

Hi, I've seen a few users have this issue recently too. Maybe Mozilla needs to check this feature is functioning. I have a new laptop and need my passwords and bookmarks from my old laptop (Mozilla Firefox). As my old laptop's Firefox is associated with an account I logged in on the new one to sync the data. Log in and confirmation by email went smoothly, however the sync didn't work. It says last synced today but I can't see the data, even after restarts.

All Replies (2)

BeerBaroN23
BeerBaroN23
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Check and see that sync for the difference selections are check marked in your first browser.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using a master password?