Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get ride of Headline Alley? How did I get it on my Mac?

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by Happy112

more options

Not sure how Headline Alley downloaded onto my Mac? It has taken over my Firefox browser. I've searched on line, and it is referred to as Malware. Is it really? I don't what any of my information accessed. Please let me what I should do. Thank you

Not sure how Headline Alley downloaded onto my Mac? It has taken over my Firefox browser. I've searched on line, and it is referred to as Malware. Is it really? I don't what any of my information accessed. Please let me what I should do. Thank you

Chosen solution

Hi  !

Good for you to be on the alert  ! Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions

And I see in your system details that the culprit installed itself there  ! So, please remove it.

And to make sure that it didn't install any 'hidden' malware somewhere else on your system, let's run (some more) malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : https://www.pcrisk.com/removal-guides/10914-headlinealley-toolbar

Especially for Mac : https://www.malwarebytes.com/mac/

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hi  !

Good for you to be on the alert  ! Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions

And I see in your system details that the culprit installed itself there  ! So, please remove it.

And to make sure that it didn't install any 'hidden' malware somewhere else on your system, let's run (some more) malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : https://www.pcrisk.com/removal-guides/10914-headlinealley-toolbar

Especially for Mac : https://www.malwarebytes.com/mac/