This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installed Thunderbird, configured email account - next time I started Thunderbird, no email account or messages?!

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by UKDJ

more options

Today I installed T/b, configured an email account and downloaded my messages and folders. When I started T/b again later, there were no email accounts and no messages?

Today I installed T/b, configured an email account and downloaded my messages and folders. When I started T/b again later, there were no email accounts and no messages?

All Replies (2)

more options

Are you using Avast! software? If so, please have a look at this question.

more options

It seems it may just have taken Tb a long time to import my messages - all showing up now.

Please close this Question.