This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

installing the multi-account container on android

  • 2 replies
  • 2 have this problem
  • 27 views
  • Last reply by hrholt42

hrholt42
hrholt42
more options

I have a moto g5 plus and an asus zenpad 8, both running android 7.0. When I try to install the multi-account container extension on either of them I get a message "This add-on is not available on your platform." I have successfully installed the extension on my Firefox program on Windows 10. What is the problem?

I have a moto g5 plus and an asus zenpad 8, both running android 7.0. When I try to install the multi-account container extension on either of them I get a message "This add-on is not available on your platform." I have successfully installed the extension on my Firefox program on Windows 10. What is the problem?

All Replies (2)

Kevin
Kevin
  • Moderator
more options

Firefox for Android does not support the features needed for Multi Account Containers to function.

hrholt42
hrholt42 Question owner
more options

I understand the response, but why does Mozilla say that it is available for Android? What in the Android OS does it support?