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Wrong version of firefox reported

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Happy112

Elias K Gardner
Elias K Gardner
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When I go to addons.mozilla.org I get the following error. "This add-on requires a newer version of Firefox (at least version 57.0). You are using Firefox 52.0." I have installed and am using firefox quantum v. 59.0.2 (64-bit) on Ubuntu 17.10.

What would make my version be reported/read wrong?

I've disabled all of my extensions and still have the same problem.

When I go to addons.mozilla.org I get the following error. "This add-on requires a newer version of Firefox (at least version 57.0). You are using Firefox 52.0." I have installed and am using firefox quantum v. 59.0.2 (64-bit) on Ubuntu 17.10. What would make my version be reported/read wrong? I've disabled all of my extensions and still have the same problem.

Chosen solution

Hi,

Your system details show the wrong user agent - would you check this please :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar and look for the prefenrence :

privacy.resistFingerprinting

And make sure that its value is set to false

Also see :

How to reset the default user agent on Firefox  ?

Read this answer in context 👍 1

All Replies (3)

Happy112
Happy112
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Chosen Solution

Hi,

Your system details show the wrong user agent - would you check this please :

Type in the address bar about:config (press Enter) (promise to be careful, if asked)

Type in the search bar and look for the prefenrence :

privacy.resistFingerprinting

And make sure that its value is set to false

Also see :

How to reset the default user agent on Firefox  ?

Modified by Happy112

Elias K Gardner
Elias K Gardner Question owner
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Thank you that fixed it.

Happy112
Happy112
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zorkerz said

Thank you that fixed it.

My pleasure - I'm glad you've got things back to normal  !