Firefox crashes
AdapterDeviceID: 0x0102 AdapterDriverVersion: 8.15.10.2696 AdapterSubsysID: 17a0103c AdapterVendorID: 0x8086 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 3755487232 AvailablePhysicalMemory: 1115086848 AvailableVirtualMemory: 1713356800 BIOS_Manufacturer: AMI BlockedDllList: BreakpadReserveAddress: 39583744 BreakpadReserveSize: 83886080 BuildID: 20171206182557 CPUMicrocodeVersion: 0x1b CrashTime: 1523242711 EMCheckCompatibility: true FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 InstallTime: 1523242176 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0102, AdapterSubsysID: 17a0103c, AdapterDriverVersion: 8.15.10.2696 FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 145 StartupCrash: 1 StartupTime: 1523242684 SystemMemoryUsePercentage: 64 TelemetryEnvironment: Theme: classic/1.0 ThreadIdNameMapping: 27556:"Gecko_IOThread",28412:"Timer",27960:"Link Monitor",27456:"Socket Thread",27396:"JS Watchdog",26940:"BGReadURLs",28548:"Hang Monitor",26856:"Cache2 I/O",27424:"StreamTrans #3",28520:"IPDL Background",27900:"DOM Worker",25188:"LoadRoots",23728:"GMPThread",24432:"WindowsVsyncThread",28652:"Compositor", Throttleable: 1 TotalPageFile: 6257975296 TotalPhysicalMemory: 3129851904 TotalVirtualMemory: 2147352576 URL: UptimeTS: 85.006972791 Vendor: Mozilla Version: 57.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
RSVP TCPv6 服务提供商 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP TCP 服务提供商 : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP UDPv6 服务提供商 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
RSVP UDP 服务提供商 : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E4DE8A1F-A598-445F-B312-160C0A53599F}] SEQPACKET 4 : 2 : 17 : 5 : -4 : 0x2000e : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E4DE8A1F-A598-445F-B312-160C0A53599F}] DATAGRAM 4 : 2 : 17 : 2 : -4 : 0x20209 : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip_{65BCED8D-D029-4726-A75F-A2CDDED1C40A}] SEQPACKET 1 : 2 : 17 : 5 : -1 : 0x2000e : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip_{65BCED8D-D029-4726-A75F-A2CDDED1C40A}] DATAGRAM 1 : 2 : 17 : 2 : -1 : 0x20209 : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{E4DE8A1F-A598-445F-B312-160C0A53599F}] SEQPACKET 5 : 2 : 17 : 5 : -5 : 0x2000e : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{E4DE8A1F-A598-445F-B312-160C0A53599F}] DATAGRAM 5 : 2 : 17 : 2 : -5 : 0x20209 : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2C862258-79A4-4E66-9C9A-7743F54014AF}] SEQPACKET 3 : 2 : 17 : 5 : -3 : 0x2000e : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2C862258-79A4-4E66-9C9A-7743F54014AF}] DATAGRAM 3 : 2 : 17 : 2 : -3 : 0x20209 : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{0D8186DF-41CB-44DB-9CB1-6E177F9424FB}] SEQPACKET 0 : 2 : 17 : 5 : -2147483648 : 0x2000e : 0x8 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{0D8186DF-41CB-44DB-9CB1-6E177F9424FB}] DATAGRAM 0 : 2 : 17 : 2 : -2147483648 : 0x20209 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{65BCED8D-D029-4726-A75F-A2CDDED1C40A}] SEQPACKET 2 : 2 : 17 : 5 : -2 : 0x2000e : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{65BCED8D-D029-4726-A75F-A2CDDED1C40A}] DATAGRAM 2 : 2 : 17 : 2 : -2 : 0x20209 : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
此报告同时包含了应用程序崩溃时状态的技术信息。
All Replies (3)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
计算机没有\Crash Reports\submitted\ 这个文件夹，因为浏览器安装后一次都没有正常运行。
deming said
计算机没有\Crash Reports\submitted\ 这个文件夹，因为浏览器安装后一次都没有正常运行。
Translation of above
The computer does not have the \Crash Reports\submitted\ folder, because the browser does not run properly once it is installed.
uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance. = 卸载Firefox。然后删除C：\ Program Files，C：\ Program Files（x86）和C：\ ProgramData中的Mozilla Firefox文件夹 然后重启系统。然后运行Windows磁盘清理。 （注意：这应该是固定和每周运行，如果从未做过低于期望10的演出） 然后再次运行它并单击说明清理系统文件的按钮。注意：您的Firefox配置文件已保存。但是你应该先做好备份：
- HTTPS：//support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- HTTPS：//support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
使用完整版安装程序与当前版本的Firefox 59.0.2重新安装
- HTTPS：//www.mozilla.org/firefox/all/
请让我们知道这是否解决了您的问题，或者是否需要进一步的帮助。
Xièzài Firefox. Ránhòu shānchú C:\ Program Files,C:\ Program Files(x86) hé C:\ ProgramData zhōng de Mozilla Firefox wénjiàn jiā ránhòu chóngqǐ xìtǒng. Ránhòu yùnxíng Windows cípán qīnglǐ. (Zhùyì: Zhè yīnggāi shì gùdìng hé měi zhōu yùnxíng, rúguǒ cóng wèi zuòguò dī yú qīwàng 10 de yǎnchū) ránhòu zàicì yùnxíng tā bìng dān jī shuōmíng qīnglǐ xìtǒng wénjiàn de ànniǔ. Zhùyì: Nín de Firefox pèizhì wénjiàn yǐ bǎocún. Dànshì nǐ yīnggāi xiān zuò hǎo bèifèn:
- HTTPS://Support.Mozilla.Org/en-US/kb/back-and-restore-information-firefox-profiles
- HTTPS://Support.Mozilla.Org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
shǐyòng wánzhěng bǎn ānzhuāng chéngxù yǔ dāngqián bǎnběn de Firefox 59.0.2 Chóngxīn ānzhuāng
qǐng ràng wǒmen zhīdào zhè shìfǒu jiějuéle nín de wèntí, huòzhě shìfǒu xūyào jìnyībù de bāngzhù.