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Facebook shows all attachments as unavailable

MaineAssassin
MaineAssassin
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Starting today facebook shows all attachments sent and received in chat as "attachment unavailable" and before anyone says to check privacy settings, if you hard refresh the page it'll show the attachments you've sent and others have sent. Anything new you attach will still show "attachment unavailable" as will anything anyone else sends.

I've restarted, cleared cookies and cache, killed all the tabs and started over, checked for updates to FF... nothing seems to fix it.

Works fine in Chrome, shows everything just fine without requiring a refresh. I'm stumped.

Starting today facebook shows all attachments sent and received in chat as "attachment unavailable" and before anyone says to check privacy settings, if you hard refresh the page it'll show the attachments you've sent and others have sent. Anything new you attach will still show "attachment unavailable" as will anything anyone else sends. I've restarted, cleared cookies and cache, killed all the tabs and started over, checked for updates to FF... nothing seems to fix it. Works fine in Chrome, shows everything just fine without requiring a refresh. I'm stumped.
Attached screenshots

Chosen solution

Please search in Win10 for Device Manager and check that your AMD Radeon (TM) R9 390 Series driverDate: 12-17-2017 drivers have not been replaced by Microsoft's. Check sound also as it changed mine. Also you should have video card updates. as I have a HD 7970 = R7 and I get updates monthly.

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All Replies (3)

Shadow110
Shadow110
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Please check in Safe Mode to see of Adblock Plus is the issue : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

Shadow110
Shadow110
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Chosen Solution

Please search in Win10 for Device Manager and check that your AMD Radeon (TM) R9 390 Series driverDate: 12-17-2017 drivers have not been replaced by Microsoft's. Check sound also as it changed mine. Also you should have video card updates. as I have a HD 7970 = R7 and I get updates monthly.

MaineAssassin
MaineAssassin Question owner
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Hey thanks for the reply I don't know how I've missed the monthly updates for so long on the GPU but that seemed to fix the issue (with a single test). Appreciate it!