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From outlook, cannot open hyperlinks in firefox or other browser

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get the dreaded "This operation has been cancelled due to restrictions in effect on this computer" message when trying to open a hyperlink from Outlook.

I tried changing to Edge as my default, didn't work. I refreshed Firefox to version 61.0.2, didn't work.

Tried to uninstall Firefox, but it doesn't show in the installed programs page.

Tried a reg cleaner, Glary Registry Repair: cleared 300+ problems but not this one.

Still can't uninstall Firefox. Just trying to uninstall and reinstall to fix the first problem above.

Any Suggestions?

get the dreaded "This operation has been cancelled due to restrictions in effect on this computer" message when trying to open a hyperlink from Outlook. I tried changing to Edge as my default, didn't work. I refreshed Firefox to version 61.0.2, didn't work. Tried to uninstall Firefox, but it doesn't show in the installed programs page. Tried a reg cleaner, Glary Registry Repair: cleared 300+ problems but not this one. Still can't uninstall Firefox. Just trying to uninstall and reinstall to fix the first problem above. Any Suggestions?

Chosen solution

Actually, I had tried your solution previously. However, I did not feel comfortable importing the registry from my other computer, nor using regedit to change my keys.

However, after posting my original message above, while waiting for a reply, I rebooted my computer. Now it is working correctly again. Thank you for the response, and the response to previous similar problems which led me to the repair.

Jim

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All Replies (2)

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I would strongly suggest NOT using a registry cleaner. They cause more problems and don't fix things.

This looks to be an issue in Windows. https://support.microsoft.com/en-us/help/310049/hyperlinks-are-not-working-in-outlook may give some tools to correct it.

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Chosen Solution

Actually, I had tried your solution previously. However, I did not feel comfortable importing the registry from my other computer, nor using regedit to change my keys.

However, after posting my original message above, while waiting for a reply, I rebooted my computer. Now it is working correctly again. Thank you for the response, and the response to previous similar problems which led me to the repair.

Jim