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Not working in W8.1: recaptcha, some submit buttons and search boxes not being displayed

DeclanKelly
DeclanKelly
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Hi, I am running Firefox on Windows 8.1 and have a variety of issues: - recaptcha is never displayed - sometimes when making purchases no "submit" button is displayed, preventing me from going to checkout - sometimes search boxes are not displayed.

These problems do not occur when I use Chrome to complete the transactions.

I have disabled all add-ons in FF but this does not eliminate the problems.

Hi, I am running Firefox on Windows 8.1 and have a variety of issues: - recaptcha is never displayed - sometimes when making purchases no "submit" button is displayed, preventing me from going to checkout - sometimes search boxes are not displayed. These problems do not occur when I use Chrome to complete the transactions. I have disabled all add-ons in FF but this does not eliminate the problems.

Chosen solution

Hi Pkshadow,

Thanks for the pointers.

I tried Safe Mode and reCaptcha was displayed. I turned off Safe Mode and again de-activated all Extensions and Plugins. This time reCaptcha was not displayed. It appears that Safe Mode turns off more than the Extensions and Plugins.

I then refreshed Firefox. reCaptcha and missing search boxes are now being displayed, even with all the Extensions and Plugins enabled. I have not been able to test missing "Submit" buttons yet but hopefully the problems are now fully resolved.

Thanks for your help.

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All Replies (2)

Shadow110
Shadow110
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Hi, what Security Software are you running please ? Have you tried Safe Mode  ?

DeclanKelly
DeclanKelly Question owner
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Chosen Solution

Hi Pkshadow,

Thanks for the pointers.

I tried Safe Mode and reCaptcha was displayed. I turned off Safe Mode and again de-activated all Extensions and Plugins. This time reCaptcha was not displayed. It appears that Safe Mode turns off more than the Extensions and Plugins.

I then refreshed Firefox. reCaptcha and missing search boxes are now being displayed, even with all the Extensions and Plugins enabled. I have not been able to test missing "Submit" buttons yet but hopefully the problems are now fully resolved.

Thanks for your help.