This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No Themes or Extensions available in version 60

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by wrongpiece

more options

I had to re-install Windows 10 from scratch and then all my programs. I downloaded Thunderbird 60.0 and linked to my old profile. All folders are there and mail works fine. I have no enabled themes or extensions. If I go to the add on tab I can see tons of themes. If I click on a link for one it takes me to that theme's page. Then if I click on the "+Add to Thunderbird" button it takes me to a page (ex. https://addons.thunderbird.net/en-US/thunderbird/addon/10900/) saying " We're sorry, but we can't find what you're looking for." If I go back to the list of themes and hover over one, there is a grayed out "+Add" button that does not work. So how do I add a theme or extension? I tried many at random and all had the same results. Thank you.

I had to re-install Windows 10 from scratch and then all my programs. I downloaded Thunderbird 60.0 and linked to my old profile. All folders are there and mail works fine. I have no enabled themes or extensions. If I go to the add on tab I can see tons of themes. If I click on a link for one it takes me to that theme's page. Then if I click on the "+Add to Thunderbird" button it takes me to a page (ex. https://addons.thunderbird.net/en-US/thunderbird/addon/10900/) saying " We're sorry, but we can't find what you're looking for." If I go back to the list of themes and hover over one, there is a grayed out "+Add" button that does not work. So how do I add a theme or extension? I tried many at random and all had the same results. Thank you.

Modified by Wayne Mery

Chosen solution

Turned on the PC this morning and everything looked normal. Minimize & close icons were back and I can add themes. Maybe it was indexing or rebuilding after my re-install and just needed more time. Thanks for the advice.

Read this answer in context 👍 0

All Replies (2)

more options

Right-click "+Add to Thunderbird", save your theme/extension on hard drive, and install it manually.

more options

Chosen Solution

Turned on the PC this morning and everything looked normal. Minimize & close icons were back and I can add themes. Maybe it was indexing or rebuilding after my re-install and just needed more time. Thanks for the advice.