Even after computer shutdown and clearing cookies, audio from a CNET video on a walmart product page keeps playing. I go to the site and play and pause but no.
I cannot stop this intermittent audio from playing. It doesn't play the full audio, it cuts off after about 30 seconds. I am pretty certain it comes from this link I visited yesterday. I even shutdown my PC last night to try and get rid of it.
https://www.walmart.com/ip/Microsoft-Xbox-One-X-Project-Scorpio-Edition-1TB-Gaming-Console/55849661
All Replies (3)
Is it a voice talking about the X-Box X ?
For me, it stopped playing when I closed the tab.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- Cookies; Delete cookies to remove the information websites have stored on your computer {web link}
- Cache; How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
Hi FredMcD,
Thank you, but nothing has worked. It is the project scorpio audio. I've cleared cookies and cache a few times. I also started firefox in safe mode and disabled hardware acceleration. It just now happened again :(
Have you tried shutting down the project Scorpio/Xbox player? Have you checked with their support site?
You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.