This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Fake Ads in Firefox

nickoon5150
nickoon5150
more options

Hi Guys,

I noticed recently I start getting fake ads whenever I do a search.

Laptop: Macbook Pro 2017 Brower: Firefox Search Engine: Google

The result will appear as normal, a few seconds later the browser refreshes and comes the ads at the result of the search. I have tried to uninstall and install or scan for adware, malware in my Mac but to no avail.

Other browsers like Chrome and Safari do not have this issue.

Hi Guys, I noticed recently I start getting fake ads whenever I do a search. Laptop: Macbook Pro 2017 Brower: Firefox Search Engine: Google The result will appear as normal, a few seconds later the browser refreshes and comes the ads at the result of the search. I have tried to uninstall and install or scan for adware, malware in my Mac but to no avail. Other browsers like Chrome and Safari do not have this issue.

Chosen solution

hi, could you test if the same thing is happening when you launch firefox in safemode once in order to check if one of your installed addons in firefox might be responsible for that: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Read this answer in context 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, could you test if the same thing is happening when you launch firefox in safemode once in order to check if one of your installed addons in firefox might be responsible for that: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

nickoon5150
nickoon5150 Question owner
more options

Thanks, it works, I am able to identify the specific add-on that was causing the problem.