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TLS 1.2 Certificate issue with American 1 Capital Login Page Hi

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Hi

I am not able to use the website "https://hb.american1cu.org/login" to login into my account. Browsers which i am getting webpage loading issue with:

Firefox

Only IE is able to open the webpage.

URL: https://hb.american1cu.org/login


Please help me in getting the issue resolved. I have uploaded the Snap.

Regards Manish Singh

Hi I am not able to use the website "https://hb.american1cu.org/login" to login into my account. Browsers which i am getting webpage loading issue with: Firefox Only IE is able to open the webpage. URL: https://hb.american1cu.org/login Please help me in getting the issue resolved. I have uploaded the Snap. Regards Manish Singh

All Replies (6)

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Find the Snap Below.

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I submitted the address to the test page https://www.ssllabs.com/ssltest/ and it said the site supports 8 different ciphers and none of their different versions of Firefox can connect:

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028) TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (0xc027)

Firefox doesn't have either of those CBC ciphers.

TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 (0x9f) TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 (0x9e)

Firefox doesn't have either of those DHE ciphers.

TLS_RSA_WITH_AES_256_GCM_SHA384 (0x9d) TLS_RSA_WITH_AES_128_GCM_SHA256 (0x9c)

Firefox doesn't have either of those GCM ciphers.

TLS_RSA_WITH_AES_256_CBC_SHA256 (0x3d) TLS_RSA_WITH_AES_128_CBC_SHA256 (0x3c)

Firefox doesn't have either of those SHA256 ciphers.

The bank could consider supporting more ciphers, such as:

TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030)

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Is there any way that i can use to open the webpage in any of the following browsers.

Chrome Firefox Edge

Thanks Manish

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Manish Singh said

Is there any way that i can use to open the webpage in any of the following browsers. Chrome Firefox Edge Thanks Manish

I can only answer for Firefox; the answer is No, their server settings are not compatible with Firefox.

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Will Firefox update their server settings in future?

Thanks for your quick response.

Modified by Manish Singh

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This is not a Firefox server issue.

Firefox includes a set of encryption ciphers that change over time. Currently, your bank's server does not use any of the same ciphers as Firefox. They could change that in an hour, so I suggest pointing out the problem to them.

Meanwhile, you can use a different browser.