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How do I whitelist a website with an insecure connection?

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

Addi
Addi
more options

Firefox gives me a blank screen rather than connecting me to a website. When I click on the information icon the message says 'Connection is Not Secure' and if I click on the arrow to the right a dialog box pops up that says 'Your connection to this site is not private - information you submit could be viewed by others ...". I understand and want to continue - when this website asks for passwords, etc. it uses https so I am comfortable reading content in an insecure setting. How do I white list the domain or access it using Firefox?

Firefox gives me a blank screen rather than connecting me to a website. When I click on the information icon the message says 'Connection is Not Secure' and if I click on the arrow to the right a dialog box pops up that says 'Your connection to this site is not private - information you submit could be viewed by others ...". I understand and want to continue - when this website asks for passwords, etc. it uses https so I am comfortable reading content in an insecure setting. How do I white list the domain or access it using Firefox?
Attached screenshots

All Replies (4)

WestEnd
WestEnd
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unless that site provides a certificate to verify it will say this. You need to contact the site and ask them to update their security certificate so you don't get this verification error.

https://support.mozilla.org/en-US/questions/1094104

Modified by WestEnd

FredMcD
FredMcD
more options

On your second picture, press More information.

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean

Addi
Addi Question owner
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I tried the same website using Firefox at work and was able to access it without any problem - which led me to believe that the problem was with my version of Firefox. When I checked for updates, there was a message saying I needed to restart in order to install the latest version. In the past that has always happened automatically (for example, whenever I would first open Firefox for the day) but for some reason that had not happened this time. In any case, once Firefox was updated, I could access the website without any problems. Thanks for your service on the board - thankfully my issue was resolved easily!

FredMcD
FredMcD
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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.