Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my bank says the shortcut to my sign-in page on firefox has been hacked. Confirm?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I sign in to my Nusenda credit union account every day. Today, using the shortcut on my Firefox home page, the login page looked a little different. I showed my user name with the first and last letter and stars between, which was normal, so I started to type in my password, then stopped because the page looked different and there were lines of type above the blank areas I hadn't seen before. I called Nusenda and was told the page I described was not authentic. I deleted the shortcut block. I can find no way to notify Firefox of this possible hack.

I sign in to my Nusenda credit union account every day. Today, using the shortcut on my Firefox home page, the login page looked a little different. I showed my user name with the first and last letter and stars between, which was normal, so I started to type in my password, then stopped because the page looked different and there were lines of type above the blank areas I hadn't seen before. I called Nusenda and was told the page I described was not authentic. I deleted the shortcut block. I can find no way to notify Firefox of this possible hack.

Chosen solution

Sorry--a typo in my entry. At the end of the second line, "I" should be "It."

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Sorry--a typo in my entry. At the end of the second line, "I" should be "It."

more options

Remove the bad shortcut, then create a new one by starting from the site's homepage.