Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cookies and Website-Data Permissions

more options

I need to allow some websites to store cookies, all other cookies are getting deleted every time I close FireFox. There is a dialogue "Cookies and Website-Data"-->"Permissions" that lets me whitelist specific websites. Cookies of these websites should be excepted from the deletion when closing FireFox.

The problem is that everytime I close firefox the whitelisted websites disappear... I had this problem already with Version 69, its still there in 70...

Thanks in advance for any hints...

Martin

I need to allow some websites to store cookies, all other cookies are getting deleted every time I close FireFox. There is a dialogue "Cookies and Website-Data"-->"Permissions" that lets me whitelist specific websites. Cookies of these websites should be excepted from the deletion when closing FireFox. The problem is that everytime I close firefox the whitelisted websites disappear... I had this problem already with Version 69, its still there in 70... Thanks in advance for any hints... Martin

All Replies (6)

more options

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep

Let the cookies expire when Firefox is closed to make them session cookies instead of using "Clear history when Firefox closes" to clear the cookies to keep cookies with an allow exception.

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: [ ] "Delete cookies and site data when Firefox is closed"

You can create an allow exception to keep specific cookies.

more options

Thank you very much for the advice. Now I am able to enter exceptions but it seems like firefox is just not able to allow cookies and site data only for whitelisted websites.

If I uncheck "Delete cookies and site data when Firefox is closed" FF is going to store cookies and website data - no matter if i entered any exceptions or not :-(

more options

I eventually made it. :-) It´s a bit misleading to have these settings at two different locations - once in the history settings of the browser - and a second time in Cookies and Website Data settings...

more options

It may be easier to reset the block level to strict and then allow individual sites as you need to in the options (about:preferences#privacy).

I always disallow third-party cookies and enable them if I see that a site isn't working like it should. I have included a shot of just a partial list of blocked third party sites from just one website visited (and it is a very well-known, above-the-board site)

Blocking can easily be changed while you have the page open by clicking the "shield" icon to the left of the address bar.

A drop-down menu will show all elements of each page that can be blocked, and you can choose which to block and which to allow. You may need to refresh the page after making changes.

Modified by rikk

more options

martin.m.mayer said

I eventually made it. :-) It´s a bit misleading to have these settings at two different locations - once in the history settings of the browser - and a second time in Cookies and Website Data settings...

Can you elaborate more on what you finally did? Did you delete cookies from History? But not from Privacy&Security?

thanks,

 -cj
more options

I also facing my only 1-page blog https://outdoortrends.net/best-throwing-knives/ page just continuously loading. I have changed the internet connection, even uninstall the browser and install again but still facing the issue. :/ I don't think so this is the issue from firefox. please help me