This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have lost my bookmarks and don't know how to restore them.

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by biostatsbob

biostatsbob
biostatsbob
more options

I upgraded my virus protection and now my bookmarks have all disappeared. Is there any way to restore them. I did not back any of them up.

I upgraded my virus protection and now my bookmarks have all disappeared. Is there any way to restore them. I did not back any of them up.

All Replies (3)

user633449
user633449
more options

What anti-virus are you using?

Have you tried the steps at Recover lost or missing Bookmarks

biostatsbob
biostatsbob Question owner
more options

Yes, there is no help there. I followed the instructions and it said there were 11 bookmarks from Nov. 9th and that's all. I clicked on those and nothing. I guess they are gone.

biostatsbob
biostatsbob Question owner
more options

I didn't know the bookmarks had to be backed up.