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I cant access my Vanguard retirement account through my Mozilla bookmarks anymore. I get a tan screen. I can access it through google chrome.

  • 3 replies
  • 1 has this problem
  • 39 views
  • Last reply by FredMcD

kharvey1974
kharvey1974
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When I click on the bookmarked web page for my Vanguard retirement account a tan screen comes up with nothing displayed on that screen. This problem started occurring 2 weeks ago. a security measure from Vanguard is they send me a security code via text and I still get that but there is the blank tan screen for their website. I can access the account through Chrome but I dont want to use Chrome.

When I click on the bookmarked web page for my Vanguard retirement account a tan screen comes up with nothing displayed on that screen. This problem started occurring 2 weeks ago. a security measure from Vanguard is they send me a security code via text and I still get that but there is the blank tan screen for their website. I can access the account through Chrome but I dont want to use Chrome.

All Replies (3)

FredMcD
FredMcD
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It's possible your bookmark is no longer used. Start from the main page and work your way to the page you want. Then create a new bookmark.

kharvey1974
kharvey1974 Question owner
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Firefox wont let me access the vanguard website in any way. I tried through the old bookmark and through the dudckduckgo website and it wont let me into the vanguard website.

FredMcD
FredMcD
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Please explain the problem in detail. What happens? What are the exact error message(s) ?

Please provide a public link (no password) that we can check out. No Personal Information Please !