This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why policies.json not read with Firefox 70.0.1 on Windows 7 32 bits?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

lenfantterrible
lenfantterrible
more options

Windows 7 32 bits system with Firefox 70.0.1 32 bits. C:\Program Files\Mozilla Firefox\distribution\policies.json is not read. policies.json: { 

"policies": {
  "DisableAppUpdate": true,
  "BlockAboutConfig": true
}

} I start Firefox, but I am still able to access about:config and make changes.

Windows 7 32 bits system with Firefox 70.0.1 32 bits. C:\Program Files\Mozilla Firefox\distribution\policies.json is not read. policies.json: { "policies": { "DisableAppUpdate": true, "BlockAboutConfig": true } } I start Firefox, but I am still able to access about:config and make changes.

All Replies (2)

Dinushi Dhananjani
Dinushi Dhananjani
more options

open your FF browser and "Go to about:config" 

in the URL bar, right click and select
"New->String". Add a string value called
"browser.policies.loglevel"

and set the value to "debug" After that restart your FF browaser. Open the browser Console (Ctrl+Shift+J) and there is debug information about policies. Note that the "Help -> Troubleshooting Information" 

 https://support.mozilla.org/en-US/kb/switch-to-firefox-extended-support-release-esra
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you make sure the policies.json is a plain text file (no special formatting) and that the file doesn't have a hidden.txt file extension (policies.json.txt)?