This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Google profile pictures not showing (lh3.googleusercontent.com)

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

mrwndk9
mrwndk9
more options

Hi, Firefox is not showing the Google profile pictures (image1).

- It works on other browsers. - I tried safe mode. - I restarted with addons disabled. - I cleared cache and cookies. - Browser is up to date.

nothing.

Any image from https://lh3.googleusercontent.com doesn't show. I get image2 when I right click "View image" on the profile pictures that don't show.

How can I fix this?

Thanks.

Hi, Firefox is not showing the Google profile pictures (image1). - It works on other browsers. - I tried safe mode. - I restarted with addons disabled. - I cleared cache and cookies. - Browser is up to date. nothing. Any image from https://lh3.googleusercontent.com doesn't show. I get image2 when I right click "View image" on the profile pictures that don't show. How can I fix this? Thanks.
Attached screenshots

Chosen solution

OK I found the problem: An app had added googlecontentuser as an exception to the private/etc/hosts file. I removed the line and it worked. Thanks again for your time.

Read this answer in context 👍 0

All Replies (5)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/fix-problems-images-not-show

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

mrwndk9
mrwndk9 Question owner
more options

FredMcD said

https://support.mozilla.org/en-US/kb/fix-problems-images-not-show

I've already read this and applied it. Nothing.

FredMcD said

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

This article applies to Windows Vista/7/8/8.1/10 users only.

FredMcD said

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

This is for windows.

'FredMcD said

https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

This is for audio and video.

'FredMcD said

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

Should I do the "Delete the pluginreg.dat file" thing?

'FredMcD said

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

Note: This article does not apply to Mac.

FredMcD
FredMcD
more options

I called for more help.

mrwndk9
mrwndk9 Question owner
more options

Chosen Solution

OK I found the problem: An app had added googlecontentuser as an exception to the private/etc/hosts file. I removed the line and it worked. Thanks again for your time.

FredMcD
FredMcD
more options

That was very good work. Well Done.