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Hello Thunderbird worked fine with telus.net for Outgoing mail last year. Now 465 Starttls 143 465 nor port 1025 will do outgoing need help

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  • Last reply by sfhowes

coyoteridge
coyoteridge
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Hello I need to change my root e-mail from shaw.ca to telus.net. On the system I cannot change it because I cannot verify through shaw.ca That e-mail is closed for months now. Question: I changed to telus.net for all email addresses and it worked great. Now its months later everything comes into Thunderbird fine but nothing will send out. Telus claims its the country I am in. Belize. That is not true. I tried 143 Starttls port plus 465 ssl/tls then 1025 but nothing can be sent from Thunderbird. Any suggestions. Do you have any idea what could have changed? Does Thunderbird have any agreement with Telus in Canada? Thanks Sharene Young


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Hello I need to change my root e-mail from shaw.ca to telus.net. On the system I cannot change it because I cannot verify through shaw.ca That e-mail is closed for months now. Question: I changed to telus.net for all email addresses and it worked great. Now its months later everything comes into Thunderbird fine but nothing will send out. Telus claims its the country I am in. Belize. That is not true. I tried 143 Starttls port plus 465 ssl/tls then 1025 but nothing can be sent from Thunderbird. Any suggestions. Do you have any idea what could have changed? Does Thunderbird have any agreement with Telus in Canada? Thanks Sharene Young ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Modified by Chris Ilias

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sfhowes
sfhowes
  • Top 25 Contributor
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The correct settings for Telus are: smtp.telus.net on port 465, SSL/TLS security, authentication = normal password, User Name = email address. If your settings are correct and still can't send, check that your security/AV program is set to not scan outgoing mail.