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Server Error in '/' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while

  • 3 replies
  • 1 has this problem
  • 522 views
  • Last reply by cor-el

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This error message keeps coming up when I use the old way to access that particular web site. No error message on Chrome. I can get to it another way but why the error message.

This error message keeps coming up when I use the old way to access that particular web site. No error message on Chrome. I can get to it another way but why the error message.

Chosen solution

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or the sign in page in case there is a problem with this bookmark. You can possibly try to create a new bookmark.

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Can you give more detail about what you mean with "the old way" and the "new way" ?


This issue can be caused by corrupted cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
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The old way...Click on the library website. The new way ...Go first to the township web site, then access the library from there. I asked at the library and hear it is a fairly common problem since the county did some upgrade.. And will be addressed if it does not resolve itself. Worked fine before. Now to figure out why my newspaper site does not work using Firefox.

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Chosen Solution

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or the sign in page in case there is a problem with this bookmark. You can possibly try to create a new bookmark.