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Can't get join zoom.com meeting to work.

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  • Last reply by McCoy

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Am trying to get "ZOOM" to allow me to join meetings. Zoom support guides me to Firefoz and list specific steps to set but none of the tabs/buttons show on Firefox site. Zoom support sends me to back to Firefox tools/plugins and then says to click on ZOOM. Doesn't appear. Not able to set up ZOOM. Help!!

Am trying to get "ZOOM" to allow me to join meetings. Zoom support guides me to Firefoz and list specific steps to set but none of the tabs/buttons show on Firefox site. Zoom support sends me to back to Firefox tools/plugins and then says to click on ZOOM. Doesn't appear. Not able to set up ZOOM. Help!!

Chosen solution

Hello covey115,

Is this what you are talking about ?

https://addons.mozilla.org/en-US/firefox/addon/zoom-new-scheduler

If so, and you don't see the zoom icon on your toolbar; would you please go to the 3-bar menu => Customize - if you see the icon there, you can drag it to the toolbar.

If the icon isn't there; you should check Options => Add-ons => Extensions, to see if the extensions is installed.

But maybe this isn't even what you are talkings about ..... (?)

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Please explain the problem in detail. What happens? What are the exact error message(s) ?

Describe the 'specific steps' you took.

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Chosen Solution

Hello covey115,

Is this what you are talking about ?

https://addons.mozilla.org/en-US/firefox/addon/zoom-new-scheduler

If so, and you don't see the zoom icon on your toolbar; would you please go to the 3-bar menu => Customize - if you see the icon there, you can drag it to the toolbar.

If the icon isn't there; you should check Options => Add-ons => Extensions, to see if the extensions is installed.

But maybe this isn't even what you are talkings about ..... (?)