Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Non-default Trash folder using Gmail/imap ignored

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Matt

more options

I have thunderbird on Win10 using gmail via imap. I hate how Gmail auto-empties the Trash so I configured a new folder called Trash.Keep. I then went into Account Settings -> Server Settings and for "When I delete a message" I chose the radio button next to Move to Folder and I selected my Trash.Keep folder on my imap mailbox.

Unfortunately, it seems Thunderbird just ignores this. It still puts the message in the regular Trash when I delete it. I have restarted Thunderbird, no diff.

Is this a bug in Thunderbird -- Or am I expecting something that I shouldn't be ?

I have thunderbird on Win10 using gmail via imap. I hate how Gmail auto-empties the Trash so I configured a new folder called Trash.Keep. I then went into Account Settings -> Server Settings and for "When I delete a message" I chose the radio button next to Move to Folder and I selected my Trash.Keep folder on my imap mailbox. Unfortunately, it seems Thunderbird just ignores this. It still puts the message in the regular Trash when I delete it. I have restarted Thunderbird, no diff. Is this a bug in Thunderbird -- Or am I expecting something that I shouldn't be ?

All Replies (1)

more options

Jeremy said

Is this a bug in Thunderbird -- Or am I expecting something that I shouldn't be ?

I would say the latter. GMail is very prescriptive of what works and does not. It is by no stretch of the imagination a "normal" IMAP account.

Right down to the setting on the web site that change how GMail IMAP actually appears to the client. See https://mail.google.com/mail/u/0/#settings/fwdandpop for the Gmail delete settings and how to change them. Note that to Gmail the archive is ALL mail, nothing else is possible.