This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot save passwords

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Ruslan

more options

I was wanting to transition to using firefox for some items so i can sync my passwords to pc, but whenever i login to a website and i make sure save password is selected, it never gives me a prompt to save it, i have tried this on my iphone and ipad, both apps are updated and ios is updated. I even downloaded Lockwise thinking that would help but it still will not ask to save passwords on either device. I have deselected the option and reselected as well as selecting lockwise to autofill in ios settings. Any help on this topic? Please and thank you!

I was wanting to transition to using firefox for some items so i can sync my passwords to pc, but whenever i login to a website and i make sure save password is selected, it never gives me a prompt to save it, i have tried this on my iphone and ipad, both apps are updated and ios is updated. I even downloaded Lockwise thinking that would help but it still will not ask to save passwords on either device. I have deselected the option and reselected as well as selecting lockwise to autofill in ios settings. Any help on this topic? Please and thank you!

Chosen solution

Ruslan said

I was wanting to transition to using firefox for some items so i can sync my passwords to pc, but whenever i login to a website and i make sure save password is selected, it never gives me a prompt to save it, i have tried this on my iphone and ipad, both apps are updated and ios is updated. I even downloaded Lockwise thinking that would help but it still will not ask to save passwords on either device. I have deselected the option and reselected as well as selecting lockwise to autofill in ios settings. Any help on this topic? Please and thank you!


I have verified that it gives me the option on an android device but not my ios devices.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Ruslan said

I was wanting to transition to using firefox for some items so i can sync my passwords to pc, but whenever i login to a website and i make sure save password is selected, it never gives me a prompt to save it, i have tried this on my iphone and ipad, both apps are updated and ios is updated. I even downloaded Lockwise thinking that would help but it still will not ask to save passwords on either device. I have deselected the option and reselected as well as selecting lockwise to autofill in ios settings. Any help on this topic? Please and thank you!


I have verified that it gives me the option on an android device but not my ios devices.