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Cleaning up massive inbox

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

Esinem
Esinem
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I have a massive number of emails in my inbox for my various accounts which I need to clean up. I will illustrate the issue using my personal account, [myname]@live.co.uk.

My personal account should be filtering out business emails (bruce@[my domain] move to deleted folder) and only allowing personal emails (get [myname]@live.co.uk, copy to personal). Even if I try to delete them, and other unrequired messages, they seem to keep coming back.

What am I doing wrong? I assume it is something really stupid and obvious :-)

I have a massive number of emails in my inbox for my various accounts which I need to clean up. I will illustrate the issue using my personal account, [myname]@live.co.uk. My personal account should be filtering out business emails (bruce@[my domain] move to deleted folder) and only allowing personal emails (get [myname]@live.co.uk, copy to personal). Even if I try to delete them, and other unrequired messages, they seem to keep coming back. What am I doing wrong? I assume it is something really stupid and obvious :-)
Attached screenshots

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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I don't quite understand these filters. If the second filter is defined for the Personal account, [myname]@live.co.uk, why do you need to move messages to the Personal Inbox that are already received there?

For the first filter, how does mail To bruce@[my domain] end up in the Personal account Inbox in the first place?

Esinem
Esinem Question owner
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Thanks. I think my problem is that I don't understand these filters :-)

I have no idea how 'To bruce@ mails' end up in the Personal account Inbox in the first place. Hence, the filter to delete them. However, I am mystified why it doesn't delete them. The other filer was an attempt to ensure only '[myname] @live mail' was directed to my personal account.

I was assuming that the setting shown in this screen grab would only access the '[myname] @live mails'. I suspect I have done something stupid but can't for the life of me figure out what.

PS Reply edited as I got "Links are not allowed in the forums" despite using same format as before

Modified by Esinem

sfhowes
sfhowes
  • Top 10 Contributor
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Check the accounts through webmail to check if you have set the bruce@ email to be automatically forwarded or collected by the Personal account.