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Lost all address books after upgrade from 68.10 to 78.01

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by Stans

yuri101
yuri101
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Hello to all, I upgraded Thunderbird on my Windows 10 laptop from 68.10 to 78.01 and can't see any address books. Is this upgrade suppose to keep and display your address books? I tried to follow all recommendations that I could find and nothing helped. I even tried to export my address books from my second Windows 10 pc and import to PC 1, and I still couldn't see anything. Finally I had to uninstall (and delete all directories) all versions from laptop 1 and copy everything from laptop 2. Now I'm back on version 68.10 and everything seems to be OK. Is there a bug in conversion to 78.01? Thanks, Yuri

Hello to all, I upgraded Thunderbird on my Windows 10 laptop from 68.10 to 78.01 and can't see any address books. Is this upgrade suppose to keep and display your address books? I tried to follow all recommendations that I could find and nothing helped. I even tried to export my address books from my second Windows 10 pc and import to PC 1, and I still couldn't see anything. Finally I had to uninstall (and delete all directories) all versions from laptop 1 and copy everything from laptop 2. Now I'm back on version 68.10 and everything seems to be OK. Is there a bug in conversion to 78.01? Thanks, Yuri

Chosen solution

Now I understand why address book was not migrated. Unfortunately ti should have been made clear when automatic migration happened. Now I'll wait until this "bug" will be fixed.

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All Replies (6)

Stans
Stans
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See https://support.mozilla.org/en-US/questions/1295689

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Also, Version 78.1.0 is available - Help > About

yuri101
yuri101 Question owner
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Was this issue fixed in 78.1.0? Was it even recognized as an issue?

Stans
Stans
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See https://www.thunderbird.net/en-US/thunderbird/78.1.0/releasenotes/

yuri101
yuri101 Question owner
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Chosen Solution

Now I understand why address book was not migrated. Unfortunately ti should have been made clear when automatic migration happened. Now I'll wait until this "bug" will be fixed.

Stans
Stans
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I believe the bug has been fixed in 78.1.0, which is why I posted the link to the release notes so that you could read for yourself the fixes that were done in this release.