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my sent email folder is lost

  • 5 replies
  • 1 has this problem
  • 4 views
  • Last reply by svlad2009

rikyalbe
rikyalbe
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in my thunderbird emil the folder of the sent message is gone!

I read in the forum and i just tried this solution: 

"SOLUTION: In the account settings for "Copies & Folder" under "Place a copy in", uncheck the default "Sent folder on " and check the "Other" option, then select the Sent folder from the drop down along side. I suspect this problem is because the PlusNet setup places the Sent folder as a subfolder of the Inbox not alongside it. I am assuming the default option is not expecting this."

without any effects

in my thunderbird emil the folder of the sent message is gone! I read in the forum and i just tried this solution: "SOLUTION: In the account settings for "Copies & Folder" under "Place a copy in", uncheck the default "Sent folder on " and check the "Other" option, then select the Sent folder from the drop down along side. I suspect this problem is because the PlusNet setup places the Sent folder as a subfolder of the Inbox not alongside it. I am assuming the default option is not expecting this." without any effects

All Replies (5)

svlad2009
svlad2009
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Can you add a screenshot - with the place where (you remember) that the SENT folder was in the past? If you add - please let the all structure to be visible (you might hide email names/accounts off course) Also - that email account is set as POP or IMAP?

rikyalbe
rikyalbe Question owner
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Hi, in the first picture you can see my setting page, i'va 4 account; in the fisrt two all it's normal, infact i have the all folder ( inbox, drafts, sent etc..) in the last two, now i see only the inbox folder...

rikyalbe
rikyalbe Question owner
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other screen shoots

rikyalbe
rikyalbe Question owner
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last two screen shots

svlad2009
svlad2009
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1. First I will try to set that account connection security to "None" from SSL/TSL. Is there any difference now?

2. If this doesn't solve the problem, then can you add a picture with the settings which you have on synchronization sub-menu (and there on advanced) LATEREDIT: I have added a clear picture where/what is this point

Attached picture - where/what points 1 and 2 from above are...

Modified by svlad2009