Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Left shift wont work to open private window

more options

I noticed for some reason I can use left shift for the shortcut to open private windows, but the right shift works fine. I also noticed left shift doesn't work to open Windows Task Manager. It's know the key being broken, because it works with other shortcuts. Has anyone else had a problem like this who can help me?

I noticed for some reason I can use left shift for the shortcut to open private windows, but the right shift works fine. I also noticed left shift doesn't work to open Windows Task Manager. It's know the key being broken, because it works with other shortcuts. Has anyone else had a problem like this who can help me?

All Replies (3)

more options

When you say Windows Task Manager, I think of Ctrl+Shift+Esc. Is that the combination that is not working? Since that is intercepted by Windows and not Firefox, I wonder if something is buggy at the system level. Have you already tried a regular shut down and restart of Windows in case it's a transient problem?

more options

That is the combination, but it only doesn't work with the left shift key. With the right one it works fine. I've also been able to use other shortcuts with the left shift key. I have also tried restarting with no avail.

more options

I've been thinking about it? could it just be because of my keyboard? I have one of those RGB keyboards you can change the color of.