This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Give solution of my problem

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Akhil

more options

I'm facing problem playing videos in facebook. It says "Sorry, we're having trouble playing this video."

I'm facing problem playing videos in facebook. It says "Sorry, we're having trouble playing this video."
Attached screenshots

All Replies (1)

more options

Which version of Firefox are you using? Try checking for an update. Also, check if the plugins are activated, not deactivated. You can check this in Menu-Addons-Plugins.