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When going in to Thunderbird, I only get a spinning blue orb by my name and then I get a message "Connection Time Out" I had changed nothing, it's happening on two computers. I've upgraded mine to the latest Version(78) the other is still on 68. What happened?

When going in to Thunderbird, I only get a spinning blue orb by my name and then I get a message "Connection Time Out" I had changed nothing, it's happening on two computers. I've upgraded mine to the latest Version(78) the other is still on 68. What happened?
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Are you getting mail from the gmail account?

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Chosen Solution

Are you getting mail from the gmail account?